You can try a couple of things:

• Do not use any special characters, accents or foreign letters like à, ä or ß.  

• Try entering a partial name. Example: summer. You will get you all dogs with summer somewhere in their name. 

• When searching for all dogs of a specific kennel, use the base name.  Example: Sayner rather than Sayner's. 

• Always search using the Terrier's name without titles.